zB
zoelfa B

1 reviews | Active since Oct 2017

22 Oct 2017, 13:35

poor quality

I had forward an email a week ago to there customer care line a week ago and no one got back to me. Poor customer care.

0
Replies (3)
Parmalat
Parmalat's reply24 Oct 2017, 15:53
Official

Good Day

We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Parmalat Customer Care

***

Best regards,

Parmalat
Parmalat's reply26 Oct 2017, 12:14
Official

Good Day

We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Parmalat Customer Care

***

Best regards,

Parmalat
Parmalat's reply03 Jan 2018, 13:24
Official

Good Day

We at Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Parmalat Customer Care

***

Best regards,