TK
Tanya K

1 reviews | Active since Sept 2020

29 Sept 2023, 15:03

POOR CUSTOMER SERVICE

You are *****ing from people , selling products thats vrot ....yes vrot and then when you complain, its like the FBI interrogation. I will stick to FIRST CHOICE as the factory is in my home town. At least you get good quality, excellent customer service and no OFF prducts.

0
Replies (1)
Parmalat
Parmalat's reply29 Sept 2023, 16:53
Official
We at the Lactalis Customer Care Line, would like to extend our sincere apologies for the unfitting experience you had with the product.  

However, we also thank you for taking the time to inform us of your recent experience. 
 
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. 
 
Your reference as discussed with our consultant: 23/09/835. 
 
Kind Regards
Lactalis Customer Care Line