1 reviews | Active since Mar 2009
Pathetic Customer Care
<p>I contacted Parmalat Customer Care at the begining of May 2016 regarding 2x850g blocks of cheddar cheese that had gone mouldy before opening. Parmalat was very quick to uplift the cheese from me and that was the end of it as I am still waiting for compensation. I have phoned numerous times and have numerous reference numbers and have received numerous SMS messages saying "Parmalat Customer Care line is pleased to be of service to you etc" but still no compensation !</p>
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 16/12/316 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 16/12/316 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - LS
Thank you for responding and sorting this problem out immediately. I have now received my compensation.
Thank you for responding and sorting this problem out immediately. I have now received my compensation.
Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant team for the necessary recognition.
Your ref 16/12/318.
Kind Regards
Parmalat Customer Care Line
*** - LS
Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant team for the necessary recognition.
Your ref 16/12/318.
Kind Regards
Parmalat Customer Care Line
*** - LS