TM
Thuso M
1 reviews | Active since Feb 2020
09 Oct 2024, 08:59
Parmalat uht process milk poor quality
I am not happy with the 1 lt uht process full cream milk that i recently bought at Shoprite Silverton Pretoria. There is cream floating, which make it like an expired milk but it has not reached the expiry date.
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Parmalat's replyOfficial
09 Oct 2024, 14:55 Dear Mrs T Mavhungu,
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24/10/248. Kind Regards
Lactalis Consumer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24/10/248. Kind Regards
Lactalis Consumer Care Line
Parmalat's reply09 Oct 2024, 14:55
Official
Dear Mrs T Mavhungu,
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24/10/248. Kind Regards
Lactalis Consumer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24/10/248. Kind Regards
Lactalis Consumer Care Line