BM
Brighton M
1 reviews | Active since Nov 2022
06 Mar 2023, 09:59
Parmalat subpar product
bought 6*100g Parmalat strawberry flavoured yoghurt, it has a metallic taste and upset my stomach, best befor date is the 12th of March 2023 but this product tastes off. Will not look to purchase anymore products from their range.
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Parmalat's replyOfficial
07 Mar 2023, 08:33We at the Lactalis Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/03/165. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/03/165. Kind Regards
Customer Care Line
Parmalat's reply07 Mar 2023, 08:33
Official
We at the Lactalis Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/03/165. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/03/165. Kind Regards
Customer Care Line