1 reviews | Active since Sept 2013
parmalat Rep making false allegations of theft
I few weeks ago, my husband bought an 800g Parmalat cheese and 2 different size Parmalat yoghurts. On all of the products were red promotion stickers indicating a R3.00/ R10.00 & R5.00 discount coupon- I took it off and put in my wallet to use the next time I buy the same products as it indicates at the back that the coupon must be used on the same products<br> <br> About 2 weeks ago - I went to our local Spar and bought a yoghurt and used my R5.00 coupon, the coupon were taken and discount granted.<br> <br> On the 23.02.2016 I went back to Spar and bought a big block of cheese and another yoghurt. Once again I took the coupon in view of other client, out of my wallet and put in my trolley with the product, as to not forgot about it<br> <br> The next moment one of the manager of the Spar confronted and threatened me with the police, stating I'm *****ing and that I'm being ********** and have to come with him as he is going to call the police. I was blown away, as this was happening in full view of the public( and one of my fellow colleague in the shop as well). According to the manager, the Parmalat rep in George, Constance, told them that if I try to use the coupons again, they need to call
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/631.
Kind Regards
Parmalat Customer Care Line
*** - LS
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/02/631.
Kind Regards
Parmalat Customer Care Line
*** - LS
