PARMALAT PUREJOY JUICE
<p>OPEN MY PUREJOY JUICE YESTERDAY AND DISCOVERED STARNGE STUFF IN IT, TRIEDTO SEND PARMALAT AN EMAIL ********** AND IT RETURNED AS UNKNOWN SOURCE. PHONE PARMALAT CEO OFFICE AND I WAS TRANSFERRED TO MARKETING. LADY CONFIRMED THAT I CAN FORWARD EMAIL TO HER SO SHE CAN ESCALATE TO CUST CARE ********** STILL HAVE NOT RECEIVED CONFIRMATION IF EMAIL RECEIVED.<br />THINKING OF TAKING THE JUICE TO THE LAB FOR TEST, PHONE 702 AND TAKE THIS TO SOCIAL MEDIA.</p>
Good Day Ms M Masedi
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Parmalat Customer Care Line
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Good Day Ms M Masedi
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant:
Kind Regards
Parmalat Customer Care Line
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Good day,
i since logged this complaint, and you guys collected your product and decided to keep quiet. Never heard from since.
What is going on, is this how you treat your customer?
Still waiting.
Good day,
i since logged this complaint, and you guys collected your product and decided to keep quiet. Never heard from since.
What is going on, is this how you treat your customer?
Still waiting.
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 17/05/395.
Kind Regards
Parmalat Customer Care
***
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 17/05/395.
Kind Regards
Parmalat Customer Care
***