MN
Matshidiso N
1 reviews | Active since Oct 2021
13 Oct 2021, 15:58
Parmalat plain yoghurt
I am not happy with the services. This is my second time buying 6 of plain yogurts of parmalat and they were watery. I thought they were expired but they were not. This is not acceptable at all
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Parmalat's replyOfficial
14 Oct 2021, 16:24 Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21/10/231 Kind Regards
Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21/10/231 Kind Regards
Customer Care Line
Parmalat's reply14 Oct 2021, 16:24
Official
Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21/10/231 Kind Regards
Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21/10/231 Kind Regards
Customer Care Line