CL
Carol L
1 reviews | Active since Mar 2009
27 Jan 2022, 13:10
PARMALAT OFFERS FREE BIRD **** WITH CHEESE SLICES
Atrocious in-house packing processes !!!! Purchased sliced cheese from SPAR and on opening the packaging found bird **** had been included in the purchase ................I did return the purchase and was offered a R60 refund, WITH NO OFFER TO CASCADE THIS DOWN/UP TO THE PROCESSING PLANT. Obviously there is a major problem at the plant which requires addressing. If anyone from Parmalat would like to contact me i can provide photographs to explain :: am also going to post this on social media !
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Replies (1)Parmalat's replyOfficial
28 Jan 2022, 08:10Good day
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 22/01/648 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Lactalis Consumer Care - LS
Kind Regards
Lactalis Consumer Care - LS
Parmalat's reply28 Jan 2022, 08:10
Official
Good day
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 22/01/648 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Lactalis Consumer Care - LS
Kind Regards
Lactalis Consumer Care - LS
