CL
Carol L

1 reviews | Active since Mar 2009

27 Jan 2022, 13:10

PARMALAT OFFERS FREE BIRD **** WITH CHEESE SLICES

Atrocious in-house packing processes !!!! Purchased sliced cheese from SPAR and on opening the packaging found bird **** had been included in the purchase ................I did return the purchase and was offered a R60 refund, WITH NO OFFER TO CASCADE THIS DOWN/UP TO THE PROCESSING PLANT. Obviously there is a major problem at the plant which requires addressing. If anyone from Parmalat would like to contact me i can provide photographs to explain :: am also going to post this on social media !

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Replies (1)
Parmalat
Parmalat's reply28 Jan 2022, 08:10
Official
Good day 

 Thank you for bringing this matter to our attention. 
 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
 
Please contact us on *** and quote Ref: 22/01/648 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Lactalis Consumer Care - LS