PM
Paresh M
1 reviews | Active since Jul 2019
26 May 2021, 15:38
Parmalat not responsive to gelatine question.
Very poor customer service and company have I'll informed staff. Asked them to clarify if E1442, E1412, E407 E552 and E329 have gelatine.
Most suppliers are honest and tell this clearly. Even their factiry shops cant answet this and tell us to contact Cape town.
Regards
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Replies (1)
Parmalat's replyOfficial
28 May 2021, 16:16Good day
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 21/05/577.
Kind Regards
Lactalis Consumer Care
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 21/05/577.
Kind Regards
Lactalis Consumer Care
Parmalat's reply28 May 2021, 16:16
Official
Good day
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 21/05/577.
Kind Regards
Lactalis Consumer Care
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Your ref - 21/05/577.
Kind Regards
Lactalis Consumer Care