1 reviews | Active since Aug 2016
Parmalat Maxi Cheese Spread
<p>Good day</p> <p> </p> <p>With regards to your Maxi Cheese spread, I am not one to complain but this is the 3rd time that I am buying this cheese spread as it is more affordable than the other products and I have thrown away 2 of them. Yesterday once more we bought the Maxi Spread cheese at our local Checkers in Horison View Roodepoort Johannesburg and the same thing has happened and now I have decided to send a mail to bring this under your attention.</p> <p>This morning when I wanted to make sandwiches the spread was like water. I made a small hole on top to squeeze out the cheese and it was like a fountain of water. Please see attached photos. You can see I the second photo how watery the cheese is on the plate. A person cannot put this on bread as it will make the bread soggy within no time.</p> <p> Kind regards</p> <p>Ilona McFarlane</p> <p> </p>
Good Day Ms I Mc Farlane
We at Parmalat Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint.
Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
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Good Day Ms I Mc Farlane
We at Parmalat Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint.
Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Parmalat Customer Care
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Good Day Mrs I McFarlane
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/03/543.
Kind Regards
Parmalat Customer Care Line
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Good Day Mrs I McFarlane
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/03/543.
Kind Regards
Parmalat Customer Care Line
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