AB
Alta B
1 reviews | Active since Oct 2018
19 Apr 2023, 09:38
Parmalat Low Fat Yogurt
I never had a problem with any of the Parmalat products on the market. I eat daily Parmalat Plain low fat yogurt as part of my diet. Lately the yogurt is like water. I think drinking yogurt is even thikker. I'm really very disappointed.
Helpful (0)
Replies (3)0
Replies (3)
Parmalat's replyOfficial
20 Apr 2023, 08:21Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 23/04/531 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 23/04/531 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
Parmalat's reply20 Apr 2023, 08:21
Official
Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 23/04/531 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
We apologize for any inconvenience caused as a result of this.
Kindly note that we have attempted to contact you, but the number provided diverts to voicemail.
Please contact us at *** and quote Ref: 23/04/531 for the complaint to be completed and escalated.
A consultant is waiting to take your call.
Kind Regards
Lactalis Customer Care Line
AB
Alta B's updateReviewer Update
20 Apr 2023, 09:44Ref no: 23/04/531
Good day. Parmalat tried to contact me telephonically. Regret I did not have my phone with me.
Cell numbers: ***
***
Will appreciate them to call me.
Kind regards.
Good day. Parmalat tried to contact me telephonically. Regret I did not have my phone with me.
Cell numbers: ***
***
Will appreciate them to call me.
Kind regards.
AB
Alta B's update20 Apr 2023, 09:44
Reviewer Update
Ref no: 23/04/531
Good day. Parmalat tried to contact me telephonically. Regret I did not have my phone with me.
Cell numbers: ***
***
Will appreciate them to call me.
Kind regards.
Good day. Parmalat tried to contact me telephonically. Regret I did not have my phone with me.
Cell numbers: ***
***
Will appreciate them to call me.
Kind regards.
Parmalat's replyOfficial
20 Apr 2023, 15:48 We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/04/531. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/04/531. Kind Regards
Customer Care Line
Parmalat's reply20 Apr 2023, 15:48
Official
We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/04/531. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/04/531. Kind Regards
Customer Care Line