TC
Tess C
1 reviews | Active since Jan 2023
25 Jan 2023, 13:37
Parmalat Long Life Full Cream Milk
The new Parmalat Long life milk carton is terrible. First of all, being a senior citizen, I struggle to open the carton as the wings on the sides hamper access. Then there is the matter of the sharp edges left after opening which cut into my fingertips. Now with the last batch which we bought (expiry date March 2023) the carton leaks right under the plastic cap under the lid. Please change back to previous packaging!
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Parmalat's replyOfficial
26 Jan 2023, 09:04We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/01/641.
Kind Regards
Customer Care Line
Customer Care Line
Parmalat's reply26 Jan 2023, 09:04
Official
We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23/01/641.
Kind Regards
Customer Care Line
Customer Care Line