sS
symaxbee S

1 reviews | Active since Mar 2009

07 Jul 2019, 21:10

Parmalat horrible milk and customer service

I bought milk which expires in December and I was disappointed to taste the most horrible milk while having breakfast. The milk tasted off and as if it's straight from a ***. I sent a message to parmalat and I was asked a million questions and if I didn't have the product details or the till slip the lady said she won't be able to help me.

I bought 4 boxes and dissapointed at how you treat your customers.

0
Replies (1)
Parmalat
Parmalat's reply10 Jul 2019, 12:19
Official
Good Day Mrs B Ntshabele
 
Thank you for bringing this matter to our attention. 
 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
 
Please contact us on *** and quote Ref: 19/06/707 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Parmalat Customer Care
*** - AT