JM
Juliet M

1 reviews | Active since Jun 2024

25 Jun 2024, 17:36

Parmalat growth 1+ follow up formula

On the 21st of June (Friday), I bought Parmalat growth 1+ follow up formula for my 2 year old. Friday night He started to have severe fever and crying badly, had loose stools. The following night same thing happened. Sunday night I didn't give him any and nothing happened. Monday night I gave him parmalat again He had fever during the night and woke up with a badly swollen face and hands. Took him to the Dr today (Tuesday) when I got home I gave him the milk again as we awaiting for results tomorrow. He had an allergic reaction. Went back to the Dr and got transferred to hospital it was confirmed that the milk is the root cause. I'm so disappointed and heart broken. I'll never recommend the product to anyone

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Replies (1)
Parmalat
Parmalat's reply26 Jun 2024, 16:03
Official
Good Day 

Thank you for bringing this matter to our attention.
We apologize for any inconvenience caused as a result of this. 

Kindly note that we have attempted to contact you, but the number provided diverts to voicemail. 
Please contact us at *** and quote Ref: 24/06/716 for the complaint to be completed and escalated. 

A consultant is waiting to take your call. 

Kind Regards 
Lactalis Customer Care