amvd
alberta magdalena van dyk
1 reviews | Active since Mar 2024
02 Mar 2024, 10:36
Parmalat gouda cheese
I bought Parmalat Gouda cheese at Shelly Beach Checkers. The cheese tasted awful, like processed cheese, slightly bitter and horrible texture. It did not melt instead became rubbery. No ways this is not gouda cheese. I am now put off Parmalat products.
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Parmalat's replyOfficial
04 Mar 2024, 08:48We at the Lactalis Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/03/41. Kind Regards
Lactalis Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/03/41. Kind Regards
Lactalis Customer Care Line
Parmalat's reply04 Mar 2024, 08:48
Official
We at the Lactalis Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/03/41. Kind Regards
Lactalis Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24/03/41. Kind Regards
Lactalis Customer Care Line