TM
Takalani M

1 reviews | Active since Mar 2014

12 May 2022, 08:28

PARMALAT GOLDEN COIN UNFAIR COMPETITION

I received a message that says number unavailable then I tried again and got currently unavailable and the third time it said wrong code so I decided to go on hellopeter only to find out there's a lot of us who has the same issue. Parmalat is a great company and I never expected a ******* from them. They should sort out their competition issues with their partners or otherwise we will never buy their products and enter their competitions. I'm so dissapointed honestly especially the fact that i use parmalat in my house because of their quality and standard. Fact is I know its a competition but this errors are just a nuisance.

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Replies (3)
Parmalat
Parmalat's reply13 May 2022, 11:54
Official

Firstly we would like to apologize for the distress created by our by our Competition

We take great care to ensure that important matters such as this are properly managed. In light of this, we have decided to forward this matter to our Marketing department, which we hope will be acceptable to you, and hope also that this will provide a basis for continuing our relationship. 

Your reference as discussed with our consultant:  22/05/183
TM
Takalani M's update16 May 2022, 11:22
Reviewer Update
Wow tell you what? Just a few hours after my complain above. I received calls from Parmalat.
What I liked about their way of dealing with this matter was to owned up to their mistake.

When someone is proud of theirbrand they take ownership.

Irrespective of the outcome.

Well done Parmalat. 5***** to your brand marketing department.
TM
Takalani M's update16 May 2022, 11:24
Reviewer Update
Took accountability that's what I meant😁