EM
Enid M
1 reviews | Active since Jan 2022
06 Jan 2022, 07:07
Parmalat Factory Shop - Staff bad attitude
Pure Joy 4 x6 x200ml R25.80 that is exactly what the price read, I took a photo just not sure to upload on the platform, at Parmalat Factory Shop in Port Elizabeth. so I get to the till with my 4 packs fo 6 X 200ml and shockingly was told by a very bad attitude gentleman to use my common sense as this is obviously a mistake, if had been nice about it maybe I could have been ok, but acting up infront of other clients making me out to be the stupid for their stupid mistake. Same day I bought Fresh Cream @R8.00 for 250ml and that was correctly priced, so why would I think this is a mistake it is a Factory Shop!
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Parmalat's replyOfficial
07 Jan 2022, 16:13Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store However, we also thank you for taking the time to inform us of your recent experience.
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/01/209
Kind Regards
Customer Care Line
Customer Care Line
Parmalat's reply07 Jan 2022, 16:13
Official
Good day
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store However, we also thank you for taking the time to inform us of your recent experience.
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the store However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 22/01/209
Kind Regards
Customer Care Line
Customer Care Line