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Marion M

1 reviews | Active since May 2009

21 Jun 2023, 16:10

Parmalat EverFresh new carton design causes milk wastage

Parmalat EverFresh new carton: it’s impossible to pour out all the milk. Position of lid when pouring is not at lowest point. It causes milk wastage and the consumer money. Have to shake container vigorously back and forth to try and get it out. Impossible to do over a cup, mug or jug. It looks attractive.. Wont buy it again

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Replies (1)
Parmalat
Parmalat's reply22 Jun 2023, 11:57
Official
 
We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.  

However, we also thank you for taking the time to inform us of your recent experience. 
 
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference number: 23/06/507 
 
Kind Regards
Lactalis Customer Care Line