HP
Hester P

1 reviews | Active since Apr 2023

07 Apr 2023, 17:17

Parmalat bad product, false promises

Please be sure to buy any other milk then parmalat, all 24liters i bought was sour, and that was still before the expire date. When i complaint they promised to replace the liters of milk, almost 2 months later, nothing. Customer care and parmalat is one and the same, bad

0
Replies (2)
Parmalat
Parmalat's reply11 Apr 2023, 09:46
Official
 Good Day 

 We are unable to view your personal details we would like to log a formal enquiry on your behalf and forward it to our Head Office for further investigation. 

Kindly email us on *** or contact us on *** and quote your ref 23/04/208.

We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the
Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021. Once again thank you for taking the time to discuss this complaint with us. 
Parmalat
Parmalat's reply12 Apr 2023, 09:55
Official
Good Day

Thank you for bringing this matter to our attention. 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
Please contact us on *** and quote Ref:23/04/259 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Lactalis Customer Care.