TC
Tess C
1 reviews | Active since Jan 2023
25 Feb 2023, 11:06
Parmalat
On January 25 I logged a complaint about the Everfresh Full Cream Long Life milk cartons leaking. Parmalat customer service contacted me 2 days later. They asked all the questions they needed to resolve my problem. They collected the cartons in question within a few days. Nothing more was heard from them until 24th February when I received a mobile voucher for Lactalis products to be bought from Checkers. I used the voucher yesterday. Thank you Lactalis, for responding to my complaint.
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Parmalat's replyOfficial
27 Feb 2023, 08:24Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant department for the necessary recognition.
Kind Regards
Customer Care Line
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant department for the necessary recognition.
Kind Regards
Customer Care Line
Parmalat's reply27 Feb 2023, 08:24
Official
Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant department for the necessary recognition.
Kind Regards
Customer Care Line
We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.
Your compliment will be forwarded to the relevant department for the necessary recognition.
Kind Regards
Customer Care Line