MP
Melinda P

1 reviews | Active since Mar 2009

26 Mar 2021, 12:10

Paramalat Perfect President Cheese Board Promotion

They run a promotion to win a perfect president cheese board and you must retain till slip for proof of purchase. Two months after promotion ended you cannot get a list of winners out of their call centre (Lactalis). Last phone call to them was on 02/02/2021 and still waiting for someone to phone me back. Emails were ignored that was sent online from their online site. Will not be supporting Parmalat in a hurry. By the time they get back to a person till slips will be faded. Promotions are run to make people buy their product and no feedback given. Very disappointed.

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Replies (1)
Parmalat
Parmalat's reply29 Mar 2021, 15:07
Official
 
Good day

Thank you for bringing this matter to our attention. 
 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
 
Please contact us on  ***  and quote Ref: 21-03-468 for the complaint to be completed and escalated. A consultant is waiting to take your call.