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susan G

1 reviews | Active since Mar 2016

21 Mar 2016, 15:16

Old stock

I bought cheese from Spar Plattekloof. When I got home I saw that the cheese has expired. When I phoned the store, the store manager wasn't very helpful. <br> <br> You must please look into this. I think it is not good for your brand if a store sells expired stock and when you phone them they are not really willing to assist you.<br> <br> Just a thought.

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Replies (1)
Parmalat
Parmalat's reply22 Mar 2016, 08:27
Official
Hello susan1953,

Good Day

We at the Parmalat Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards
Parmalat Customer Care
*** - LS

Best regards,