BF
Billquish F
1 reviews | Active since Dec 2020
17 Sept 2023, 07:11
No voucher as I was promised without an ETA !!!!
I can't deal with the level of pathetic services I'm getting from parmalat!!!! I purchased rotten milk the delivery for collect already happened yet I don't have my replacement for my milk that I paid, now my kids are writing exams and they go to school hungry, I had to purchase milk from the local tuckshop for r25 everytime, why should I go through this because I've already paid for whats mine, the level of service from parmalat is just like they factory shop in durban, useless!!! SORT MY MILK OUT ASAP!!!!!
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Parmalat's replyOfficial
18 Sept 2023, 09:46Please accept our apologies, your complaint (Reference: 23/09/474) has been escalated through to the relevant department.
We will do a follow up with regards to why you have not received any correspondence yet.
We will do a follow up with regards to why you have not received any correspondence yet.
We would also like to thank you for bringing this matter to our attention.
Once again thank you.
Kind Regards
Lactalis Customer Care Line
Parmalat's reply18 Sept 2023, 09:46
Official
Please accept our apologies, your complaint (Reference: 23/09/474) has been escalated through to the relevant department.
We will do a follow up with regards to why you have not received any correspondence yet.
We will do a follow up with regards to why you have not received any correspondence yet.
We would also like to thank you for bringing this matter to our attention.
Once again thank you.
Kind Regards
Lactalis Customer Care Line