IV
Irene V

1 reviews | Active since May 2015

27 May 2018, 10:24

No stock, bad stock

We are struggling to find Parmalat first growth 1+ for some time now. Yesterdag we finally got two boxes at PnP, only to find out last night, after giving it to baby, that it has gone bad, and when checking, also saw that it was past it expired date. One would assume that products would not be sold after experation date, and that shops would be able to give you some answers as to whrn stock would be available.

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Replies (1)
Parmalat
Parmalat's reply29 May 2018, 16:08
Official

Good Day Mrs I Venter

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 18/05/699.

Kind Regards

Parmalat Customer Care

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