JJ
Jan J

1 reviews | Active since Dec 2016

18 Dec 2016, 17:03

No respect for customer satisfaction

<p>Bought chocolate yoghurt. Tasted like paint. Reported Parmalat. Came to fetch the yoghurt. Promised me a voucher which i never recieved.</p>

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Replies (1)
Parmalat
Parmalat's reply19 Dec 2016, 13:00
Official

Good Day

We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 16/12/468

Kind Regards

Parmalat Customer Care

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