SK
Sivuyile K
1 reviews | Active since May 2020
01 Aug 2024, 12:43
No regard for customers
I bought the mature cheddar cheese I sent the pictures on the WhatsApp provided by the agent they sent me a letter they did not even refund me for the poor service I had to endure using their product I am very unhappy
Helpful (0)
Replies (3)0
Replies (3)
Parmalat's replyOfficial
01 Aug 2024, 16:22Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchise for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Yours Faithfully
Lactalis Consumer Care
Lactalis Consumer Care
Parmalat's reply01 Aug 2024, 16:22
Official
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchise for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to be of further service to you.
Yours Faithfully
Lactalis Consumer Care
Lactalis Consumer Care
SK
Sivuyile K's updateReviewer Update
24 Oct 2024, 15:37I never received compensation from Parmalat to date.
SK
Sivuyile K's update24 Oct 2024, 15:37
Reviewer Update
I never received compensation from Parmalat to date.
SK
Sivuyile K's updateReviewer Update
25 Nov 2024, 16:32these people ignoring me and my complaint.
SK
Sivuyile K's update25 Nov 2024, 16:32
Reviewer Update
these people ignoring me and my complaint.