1 reviews | Active since Nov 2016

21 Nov 2016, 23:53

No customer service

<p>Purchased the Parmalat 6 pack "Berry Nice" flavour juice around the weekend of the 10/10/16. At opening one of the juices discovered that there is no "Berry Nice " flavour but just pure water sealed in a box . I then mailed Parmalat to make them aware thereof . 3 days later still no one had acknowledged my communication so I decided to call the customer care line and to my disappointment I was met by unproffessional call centre agents who were not helpful in any manner. Up till this day no one has come back to me and I am still sitting with the "Berry Nice" flavour which isn't nice afterall</p>

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Replies (1)
Parmalat
Parmalat's reply22 Nov 2016, 15:54
Official

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 16/11/705 for the complaint to be completed and escalated. A consultant is waiting to take your call.


Kind Regards


Parmalat Customer Care


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