BM
Bonhle M

1 reviews | Active since Dec 2021

07 May 2024, 16:57

No body speaks on the phone

I got SMS say that you guys have tried to contact me but with no success but ever time I pick up the call and say hello no body says anything i tried to call the number on the SMS but it just rings and when someone picks up no it's quiet no body but myself talk why are you guys taking me for a fool!!!!!

0
Replies (3)
Parmalat
Parmalat's reply05 Jun 2024, 16:46
Official
 Good day 
We at Lactalis Customer Care attempted to contact you regarding your complaint without success. If you can, please contact us on *** and quote ref 24/05/316

In terms of the Protection of Personal Information Act, 2013 (Act 4 of 2013) POPI Act, which came into effect on 1 July 2021. We require your consent to store and process your personal information. Which will be used for the sole purpose of logging your complaint.

Kind regards.
 
BM
Bonhle M's update05 Jun 2024, 16:49
Reviewer Update
You're lying. A guy contacted me and he's microphone was horrible I could barely hear him and I asked him to call me back and he didn't
Parmalat
Parmalat's reply06 Jun 2024, 08:15
Official
Good day 
We at Lactalis Customer Care attempted to contact you regarding your complaint without success. If you can, please contact us on *** and quote ref 24/05/316

In terms of the Protection of Personal Information Act, 2013 (Act 4 of 2013) POPI Act, which came into effect on 1 July 2021. We require your consent to store and process your personal information. Which will be used for the sole purpose of logging your complaint.

Kind regards.