1 reviews | Active since Sept 2016

01 Aug 2017, 19:52

Mouldy Plastic Tasting yoghurt

<p>So recently I bought 4 choc chip yoghurt 175ml for my son who may I add is a huge fan of this product and has had it many times. It tasted funny so he through it away, we thought maybe he was being ridiculous and opened a 2nd one only to realise it tasted like melted plastic. Took the 3 back (one opened) and picknpay gave my money back. I then decided to let Parmalat know. Very great service got sent a voucher codes so no complaints there. Worrying thing though is we bought another 1 and same thing it tasted like plastic and we noticed green mould. Parmalat I suggest you really look into this as I see many complaints on here about the same thing from months ago! Plastic tasting and mould is not normal! </p>

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Replies (1)
Parmalat
Parmalat's reply02 Aug 2017, 14:12
Official

We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: Ref - 17/08/39.

Kind Regards
Parmalat Customer Care Line

*** - LS