1 reviews | Active since Jan 2010
MOULDY MELROSE SPREAD
Dear Parmalat
Re: 250g Melrose Spread - Sweetmilk | BB 27/01/2018 | 419209 | 1103
I found mould on the spread when opening the jar after purchasing. An earlier complaint on their website had no response. Please provide an email address for consumer complaints. Thank you.
Good Day Mr F Ismail
We at Melrose Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/271.
Kind Regards
Melrose Customer Care
*** - AT
Good Day Mr F Ismail
We at Melrose Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/01/271.
Kind Regards
Melrose Customer Care
*** - AT