TP
Tyrone P

1 reviews | Active since Dec 2015

04 Apr 2018, 21:31

Mom didn't remember Melrose

Purchased Melrose cheese slices, and the product does not release from the packaging. Contacted them and they responded, very nice on the phone, nut did not resolve the problem.

0
Replies (2)
Parmalat
Parmalat's reply05 Apr 2018, 15:13
Official

Good Day Mr T Pypers

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this.

Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 18/03/413 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

*** - AT

Parmalat
Parmalat's reply10 Apr 2018, 11:52
Official

Good Day Mr T Pypers

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this.

Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 18/03/413 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Kind Regards

Parmalat Customer Care

*** - AT