AA
Adelle A
1 reviews | Active since Mar 2022
30 Apr 2023, 14:33
Moldy cheese
I purchased a block of cheese from Checkers hyper at Gateway. I froze the cheese as I required it later in the week. I was extremely disgusted to find that the cheese was moldy. I expected much more from a prestigious and reputed company of your standard. The service is absolutely pathetic, I sent through an email a week ago and still no one has contacted regarding this matter. Absolutely disappointing and extremely disgusted with the poor quality product.
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Parmalat's replyOfficial
02 May 2023, 08:43We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/05/4. Kind Regards
Lactalis Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/05/4. Kind Regards
Lactalis Customer Care Line
Parmalat's reply02 May 2023, 08:43
Official
We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/05/4. Kind Regards
Lactalis Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference number: 23/05/4. Kind Regards
Lactalis Customer Care Line