BN
Bonisile N

1 reviews | Active since Feb 2014

08 Feb 2017, 16:22

Milk with Lumps

<p>I laid a complaint about a milk that had lumps in December, I got a reference number and they said they'll send me a mail within 7-14 days but I've been waiting since. I sent an email letting them know that I never got the mail but I didn't get any response </p>

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Replies (1)
Parmalat
Parmalat's reply11 Feb 2017, 13:58
Official

Good Day Ms B Nkabinde

We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 17/02/284.

Kind Regards

Parmalat Customer Care

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