JvdB
Johan van der Berg
1 reviews | Active since Jul 2015
03 Sept 2023, 20:55
Melrose melts
Got some Melrose melts like i always do. 5th time in a row I got a bad packet of it. Tastes like some kind of chemical or something in the cheese. Fed up with it now. Barcode number *** please resolve this.
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Parmalat's replyOfficial
06 Sept 2023, 10:45Good day Mr J van der berg,
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/136 Kind Regards
Lactalis Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/136 Kind Regards
Lactalis Customer Care Line
Best regards,
Parmalat's reply06 Sept 2023, 10:45
Official
Good day Mr J van der berg,
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/136 Kind Regards
Lactalis Customer Care Line
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 23/09/136 Kind Regards
Lactalis Customer Care Line
Best regards,