KS
Karin S

1 reviews | Active since Jan 2016

03 Sept 2019, 23:52

Melrose cheese wedges 4months past best before date

This isn't technically your fault.. I sent this in an email to spar too...

Good day On the 24th of August I bought Melrose wedges... Ate one at work, and I just knew something wasn't right... It's so stiff, almost like the reduced fat one... But it's full fat.. And usually I love the full fat cheese. Didn't even taste the same as usual.. So afterwards, I checked the expiry date, and it says 15 APRIL! That's 4 and a half months past the expiry date and that's just disgusting and totally unacceptable! My stomach was very upset after eating it. I'm taking it back to the shop tomorrow for either a refund or fresh wedges that haven't expired yet. But that's really UNACCEPTABLE! I thought it might be a bit expired which is even disgusting.... But by that much. Please reply on email as I cannot answer my phone at work. Please tell me how you'll rectify this.

You would be come back to me, and you didn't.. I did take it back to the store for a refund... But that's just disgusting.

0
Replies (1)
Parmalat
Parmalat's reply04 Sept 2019, 15:01
Official
Good Day Ms K Seaman
 
Thank you for bringing this matter to our attention. 
 
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. 
 
Please contact us on *** and quote Ref: 19/08/803 for the complaint to be completed and escalated. A consultant is waiting to take your call. 

Kind Regards
Parmalat Customer Care