1 reviews | Active since Dec 2010
Melrose Cheese spread - Incorrectly lable (Bacon on from and Biltong at the back with a Halaal sticker on )
I have an complaint. I bought Melrose Bacon flavoured Cheese spread at Pick and Pay (Princess Crossing) on 22/9/2018. We just started using this bottle. I wanted to check the no of days that we need to use by. The Front of bottle has Bacon on and the back mentions Biltong flavor and it has a halaal sticker. The till says Cheese spreadsheet biltong. So what is in the bottle. We don't eat beef, we are Hindu. I have already report the matter to the Islamic/ Halaal people.
Good Day Mrs J Crane -Tielak
We at Melrose would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/10/535.
Kind Regards
Melrose Customer Care
*** - AT
Good Day Mrs J Crane -Tielak
We at Melrose would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/10/535.
Kind Regards
Melrose Customer Care
*** - AT