PB
Priseldene B
1 reviews | Active since Aug 2019
07 Aug 2019, 20:13
Long life milk turns sour
Purchased a 6 x 1lt box of long life parmalat milk from hypercheck, it tasted sour and was curdled, the expiry date is in 2020. Sent a compliment on the 18th July and received a ref number 608. No call backs or courtesy emails to follow from them. Sent another complaint last week with still no feedback or response from them. Appauling and pathetic service.....
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Parmalat's replyOfficial
08 Aug 2019, 14:57Good Day Mrs P Boaz
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/08/244.
Kind Regards
Parmalat Customer Care
*** - AT
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/08/244.
Kind Regards
Parmalat Customer Care
*** - AT
Parmalat's reply08 Aug 2019, 14:57
Official
Good Day Mrs P Boaz
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/08/244.
Kind Regards
Parmalat Customer Care
*** - AT
We at Parmalat would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 19/08/244.
Kind Regards
Parmalat Customer Care
*** - AT