Just like ANC all promise no do
<p>In October / November 2016........yes 2016 I purchased two six packs of Parmalat yogurt , which we do every week.</p> <p>I opened one the next morning and there smiling at me was a long BROWN hair. I contacted Parmalat to the extent of sending them photos of the product and myself so that there was no confusion... I am totally grey .They duly collected the full six pack and as at 2.2.2017....... After numerous promises of vouchers I am still waiting..... My wife was phoned beginning and mid January2017 with the news ..." The vouchers are in the post"....ja right, needless to say we have stopped buying their product .</p> <p>Just a question, if it was prudent for them to COLLECT the product could the same courtesy not be extended as regards the vouchers.</p> <p> </p> <p> </p> <p> </p>
Good Day Mrs HC Moore
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/02/54.
Kind Regards
Parmalat Customer Care
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Good Day Mrs HC Moore
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/02/54.
Kind Regards
Parmalat Customer Care
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