ZM
Zoe M

1 reviews | Active since Dec 2016

04 Feb 2023, 16:54

If you like lumpy milk, buy Parmalat Everlast- you will love the lumps.

Bought a 6 carton “long life” milk a week ago, and every single one I have opened (blamed my daughter twice) has been off. They are only to expire in May 2023 - but every single one was curdled.

The special I purchased them on, wasn’t so special, we don’t pay less these days for a basic food item - but I wasted R90.00 on 6 boxes of spoilt milk.

Whether this product is the cheapest milk option on special in the future - I won’t be purchasing it. So disappointed.

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Replies (1)
Parmalat
Parmalat's reply06 Feb 2023, 09:14
Official
We at the Lactalis Customer Care line would like to extend our sincere apologies for the unfitting experience you had with the product.  

However, we also thank you for taking the time to inform us of your recent experience. 
 
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
 
Your reference as discussed with our consultant: 23/02/170.
 
Kind Regards
Customer Care Line