PM
Pumla M
1 reviews | Active since Jul 2012
16 Apr 2015, 10:04
I AM STILL WAITING FOR MY VOUCHERS
IT HAS BEEN OVER 2 MONTHS SINCE I WAS TOLD THAT MY VOUCHERS WERE POSTED TO ME I SHOULD RECEIVE THEM IN 21 WORKING DAYS, I KEEP CALLING ASHURA WHO WAS HANDLING MY INQUIRY AND EVERY TIME I AM TOLD THAT SHE IS IN A CALL CENTRE AND THAT SHE WILL CALL ME BACK, YOU GUYS WERE SO QUICK TO COLLECT THE JUICES FORM ME BUT I AM STILL WAITING FOR MY VOUCHERS TO BE SEND TO ME. NO ONE BOTHERS TO RETURN MY CALL. THIS IS PATHETIC SERVICE HOW CAN ONE WAIT FOR SO LONG FOR VOUCHERS? CAN SOMEONE CALL ME BACK BEFORE I TAKE THIS TO FURTHER.
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Parmalat's replyOfficial
16 Apr 2015, 16:38Hello Bluberry ,
Parmalat acknowledges receipt of your complaint with reference to the correspondence not received.
We have attempted to contact you regarding the matter unsuccessfuly as both the numbers provided rings to voice mail.
A follow up call will be made for the above mentioned to be addressed.
Your Ref: 15/04/570
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat acknowledges receipt of your complaint with reference to the correspondence not received.
We have attempted to contact you regarding the matter unsuccessfuly as both the numbers provided rings to voice mail.
A follow up call will be made for the above mentioned to be addressed.
Your Ref: 15/04/570
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat's reply16 Apr 2015, 16:38
Official
Hello Bluberry ,
Parmalat acknowledges receipt of your complaint with reference to the correspondence not received.
We have attempted to contact you regarding the matter unsuccessfuly as both the numbers provided rings to voice mail.
A follow up call will be made for the above mentioned to be addressed.
Your Ref: 15/04/570
Kind Regards
Parmalat Customer Care
*** - AF
Parmalat acknowledges receipt of your complaint with reference to the correspondence not received.
We have attempted to contact you regarding the matter unsuccessfuly as both the numbers provided rings to voice mail.
A follow up call will be made for the above mentioned to be addressed.
Your Ref: 15/04/570
Kind Regards
Parmalat Customer Care
*** - AF