RM
REFILOE M
1 reviews | Active since Sept 2014
22 Jan 2021, 12:55
Horrible service From Parmalat
I purchased 30 6 pack boxes of Parmalat milk only to find that a couple of them had gone off meanwhile the expiry date was still fine. I called Parmalat to lodge a complain and was told they would reimburse me in the form of a voucher and also collect the milk. Now no one wants to take responsibility of this infact i am being told stories after stories.
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Parmalat's replyOfficial
22 Jan 2021, 14:15Good day
Please accept our apologies, your complaint 21/01/294 has been escalated through to the relevant department. We will do a follow up with regards to why you have not received any correspondence yet. We would also like to thank you for bringing this matter to our attention. Once again thank you. Kind Regards
Parmalat Customer Care - LS
Please accept our apologies, your complaint 21/01/294 has been escalated through to the relevant department. We will do a follow up with regards to why you have not received any correspondence yet. We would also like to thank you for bringing this matter to our attention. Once again thank you. Kind Regards
Parmalat Customer Care - LS
Parmalat's reply22 Jan 2021, 14:15
Official
Good day
Please accept our apologies, your complaint 21/01/294 has been escalated through to the relevant department. We will do a follow up with regards to why you have not received any correspondence yet. We would also like to thank you for bringing this matter to our attention. Once again thank you. Kind Regards
Parmalat Customer Care - LS
Please accept our apologies, your complaint 21/01/294 has been escalated through to the relevant department. We will do a follow up with regards to why you have not received any correspondence yet. We would also like to thank you for bringing this matter to our attention. Once again thank you. Kind Regards
Parmalat Customer Care - LS
RM
REFILOE M's updateReviewer Update
02 Feb 2021, 09:57So I am guessing after all those lengthy telephone conversations we had back and forth, you PEOPLE decided to play with my head, saying that you will replace the milk and take back you rotten milk. Its fine, I guess this now needs to be escalated to a higher level, because I thought you PEOPLE are good and honest business people. Thank you for trying to contribute to the death toll we are facing as a country but unfortunately for you, we managed to nip it in the butt before you could succeed. I guess the Ombudsmen shall help in this regards. Thanks again.
RM
REFILOE M's update02 Feb 2021, 09:57
Reviewer Update
So I am guessing after all those lengthy telephone conversations we had back and forth, you PEOPLE decided to play with my head, saying that you will replace the milk and take back you rotten milk. Its fine, I guess this now needs to be escalated to a higher level, because I thought you PEOPLE are good and honest business people. Thank you for trying to contribute to the death toll we are facing as a country but unfortunately for you, we managed to nip it in the butt before you could succeed. I guess the Ombudsmen shall help in this regards. Thanks again.