MN
MN N
1 reviews | Active since Sept 2010
12 Aug 2024, 20:32
Horrible batch of 1kg yoghurt
I recently purchased a 1kg yoghurt in Mixed Fruit & Custard low fat flavour from Checkers stores. The batch number is K01038 C. The yoghurt was so watery I could drink it with a straw or like a drinking yoghurt. I could not even finish the damn tub, few days later. This is absolutely devastating, so much so that that I am even considering completely moving from this brand.
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Parmalat's replyOfficial
19 Aug 2024, 09:42Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to being of further service to you.
Kind Regards,
Lactalis Customer Care
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to being of further service to you.
Kind Regards,
Lactalis Customer Care
Parmalat's reply19 Aug 2024, 09:42
Official
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to being of further service to you.
Kind Regards,
Lactalis Customer Care
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
We apologize for the inconvenience caused and look forward to being of further service to you.
Kind Regards,
Lactalis Customer Care