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Evelyn D
1 reviews | Active since Jul 2016
09 Oct 2025, 18:22
Gouda cheese looks and taste processed
Good day I purchased 600g Parmalat Gouda cheese @R106 from Makro yesterday and upon cutting a piece of it crumbled, also when grating it, it looks and taste like processed cheese. Very disappointed in Parmalat
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Parmalat's replyOfficial
10 Oct 2025, 15:37 We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 25/10/339 Kind Regards,
Lactalis Consumer Care Line.
Lactalis Consumer Care Line.
Parmalat's reply10 Oct 2025, 15:37
Official
We at Lactalis would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 25/10/339 Kind Regards,
Lactalis Consumer Care Line.
Lactalis Consumer Care Line.