LE
Lourens E

1 reviews | Active since Mar 2015

23 Jun 2024, 15:47

Gouda Cheese Like Rubber

Bought Parmalat Gouda Cheese at our local Checkers. The cheese was not the quality it used to be. When melted it turns into a rubber like substance and the taste is not as creamy and cheesy. I lodged a complaint, Parmalat requested photos of the cheese, which I did send to them, but I never heard from them again. I used to buy Paramlat cheese nearly every third day, but it will be my last now, just cannot trust them. You can’t take chances nowadays with the price of cheese.

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Replies (1)
Parmalat
Parmalat's reply26 Jun 2024, 16:00
Official
Good Day 

Please accept our apologies, your enquiry (Reference: 24/06/710) has been escalated through to the relevant department. 

We will do a follow up with regards to why you have not received any correspondence yet.
We would also like to thank you for bringing this matter to our attention.
Once again thank you.
Kind Regards 
Lactalis Customer Care