DR
Dahmion R
1 reviews | Active since Jul 2018
31 Jul 2026, 12:44
False advertising
I bought parmalat sliced mozzarella cheese 24 pack On the packaging it clearly states 24 which is (2 sections of 12) individually wrapped slices of cheese guess what to my surprise i bought it last night opened it and used 5 slices this morning i used another 5 slices which in total is 10 unless I was left behind when they change 5+5=10 to 5+5=12 so i decided to count the remaining slices and well please tell me why is there only 10 slices left if my calculations are correct that is 20 where is the other 4 which you actually get charged for and which is calculated in the weight of the product which is 24x16.7g= 400g so we pay for something we don't have false packaging and falls advertising at it's best
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Replies (1)Parmalat's replyOfficial
03 Aug 2026, 19:23Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail, or respond to the email we have sent.
Alternatively you may contact us on *** and quote Ref: 26/08/30 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Regards
Lactalis Consumer Care
Regards
Lactalis Consumer Care
Parmalat's reply03 Aug 2026, 19:23
Official
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact you but the number provided diverts to voicemail, or respond to the email we have sent.
Alternatively you may contact us on *** and quote Ref: 26/08/30 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Regards
Lactalis Consumer Care
Regards
Lactalis Consumer Care
