MM
MaLebo M

1 reviews | Active since Dec 2019

01 Aug 2023, 10:29

Expired Goods

I bought a Parmalat yogurt at shoprite Bronkhorstspruit, upon opening it i found that it was so watery and runny. I had lost receipt and decided to contact their head office where i was told my query will be attended to. I later saw on the package that the yogurt that they were selling had expired. How does a company sell expired goods? Im so disappointed at the fact that i raised my complaint but to date nothing has been said. Worst part their whatsapp communication personal just reads our posts but does nothing to adress the issue. We use our hard earned money to purchase your products but all we get is expired goods and not even an apology from the team. Highly disappointed.

0
Replies (3)
Parmalat
Parmalat's reply02 Aug 2023, 09:17
Official
Thank you for bringing this matter to our attention. 

We apologize for any inconvenience as a result of this. 

We understand that this matter has been sorted and that you had received correspondence yesterday. 

Kind Regards 
Lactalis Customer Care Line. 
MM
MaLebo M's update02 Aug 2023, 09:26
Reviewer Update
Yes it has, thank you.
Parmalat
Parmalat's reply07 Aug 2023, 08:17
Official
Thank You. 

Kind Regards 
Lactalis Customer Care Line.