Disgusting Foreign body in milk
I bought a six pack of Parmalat full cream, in one the cartons was a black foreign body, the milk smelled off (the texture was hard like *** skin), the carton was bulged, what quality system/checks do they have in place? is parmalat trying to **** us, how can they have such a disgusting thin in their milk, don't they filter and pasteurise their milk? what if my child used that milk, am never buying any of their products again
Good Day Ms G Manzini
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18/08/624 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day Ms G Manzini
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18/08/624 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day Mrs G Vezi
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/09/30.
Kind Regards
Parmalat Customer Care
*** - AT
Good Day Mrs G Vezi
We at Parmalat Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18/09/30.
Kind Regards
Parmalat Customer Care
*** - AT