1 reviews | Active since Jan 2017
Disgusted
<p>Last week we went for a drive. As usual we all bought steri stumpies as that is all that we ever buy and all that i stock up at my house. When we got in the car and drove off i opened mine, to my surprice it was so so sour something to get sick of. I looked at the best before date and it was only 11/2017 so i dont know what the problem is. Now we are all so disgusted in steri stumpie to scared to ever buy it again. I took photos of the sour product.</p>
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/05/721.
Kind Regards
Parmalat Customer Care Line
***
We at Parmalat would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17/05/721.
Kind Regards
Parmalat Customer Care Line
***
Good day,,,
What terrible service from customer care aswell. Nearly a month after this incident and still nothing no letter nothing from parmalat. They phoned and promised me i will hear from them within 72hours after the phone call that they will sent me something in the post but nothing.
This is really very bad. I will tell all my friends about the bad experience with Parmalat..
Good day,,,
What terrible service from customer care aswell. Nearly a month after this incident and still nothing no letter nothing from parmalat. They phoned and promised me i will hear from them within 72hours after the phone call that they will sent me something in the post but nothing.
This is really very bad. I will tell all my friends about the bad experience with Parmalat..
Good Day
Thank You for bringing the matter to our attention. As per telephonic discussion your complaint has been resolved.
Please refer to Ref: 17/05/721
Kind Regards
Parmalat Customer Care
***
Good Day
Thank You for bringing the matter to our attention. As per telephonic discussion your complaint has been resolved.
Please refer to Ref: 17/05/721
Kind Regards
Parmalat Customer Care
***