ZM
Zintle M

1 reviews | Active since Oct 2016

23 May 2019, 08:54

Diluted Pure Joy Peach Fruit Juice from Ogwini

Yesterday, I bought a 1.5L of Coca Cola (R15.99) and a 1L of Pure Joy Peach Fruit Juice (R12.99) from Ogwini Hawkers Paradise, 16 Nelson Mandela Drive, Port Shepstone (across the road from the Total garage and Shoprite). I drank the Coke last night with the intention of drinking and enjoying the Pure Joy with my breakfast this morning. Imagine my surprise this morning when I opened the juice and discovered that it was already opened and when I took a sip, I noticed it had been diluted. I will be taking the juice for testing to find out if there was anything unsafe in the juice cause I experienced a tingling sensation in my mouth after I drank it. Please be aware that stores like Ogwini Hawkers Paradise store tend to change and dilute their products and damaging their product's packaging and reputation. Details from the slip are: Ogwini Hawkers Paradise 16 Nelson Mandela Drive Port Shepstone Tel: ********** Till 2 Sale #203762 16:34:07 22/05/2019 Cashier Ruth

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Replies (1)
Parmalat
Parmalat's reply25 May 2019, 18:07
Official
Good Day Ms Z Madikizela
 We at Parmalat Customer Care would like to extend our sincere apologies for the experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.  Your reference as discussed with our consultant: 19/05/523.

Kind Regards
Parmalat Customer Care
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